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"I absolutely had
to write to you. I was very nervous about the gift certificate
for your service that I gave my mother for Christmas.
When I told her about it, she was not enthusiastic at
all. In fact, I think she was kind of mad at me. I convinced
her to go ahead with it. I reassured her that you seemed
very nice on the phone and had told me that you wouldn't
pressure her to get rid of anything she really didn't
want to. She was very worried that you would be judgemental
and the whole experience would be miserable.
I was pretty worried
too, because my mother is a real saver. She saves everything.
She even has clothing of mine and my brothers'
from when we were kids, and I am 48 now. We moved
frequently when I was young, every year or two. My mother
saved one box of pancake mix so long that it moved
with us at least three times!
I couldn't believe it
when I talked to her after your appointment. She was
so excited! She couldn't stop saying how nice you were
and how much you helped her. You have also had a lasting
effect on her. She sent me an e-mail today saying she
had two more bags of stuff to get rid of from her office.
She is a changed woman. I can't believe this is the
same person who couldn't bear to throw away a butter
tub (she has hundreds in her kitchen cupboards)!"
Thank you so much!
Sincerely,
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